Frequently Asked Questions
Is there a minimum order quantity?
The minimum order quantity depends on the product and project. However, StickLab also produces selected individual items and small series. Contact us for a personal consultation.
Which products can be customized?
We customize a wide range of textiles – from polo shirts, T-shirts, and sweatshirts to jackets, vests, caps, towels, and accessories. We are happy to advise you on product selection.
Can I use my own logo?
Yes, certainly. Send us your logo, and we will advise you on the best way to implement it.
What file formats are required?
AI, EPS, SVG, or high-resolution PDF and PNG files are preferred.
Can you digitize my logo for embroidery?
Yes. For embroidery, the logo must be professionally digitized. We take care of this process for you and ensure that your logo is embroidered to the highest standard.
Are custom or unique individual items possible?
Yes, we produce individual items and small series for selected projects. Tell us about your idea.
Do you offer embroidery and printing?
Yes. StickLab offers both embroidery and printing, depending on the product and project. We will advise you on the best customization method.
How long does production take?
Production time depends on the product, quantity, complexity, and current capacity. We will provide you with a firm delivery date in our quote.
How does a quote request work?
Simply tell us a little bit about your project. We will review your request, advise you personally on products and customization options, and provide a transparent, no-obligation quote.
Can larger quantities be ordered?
Yes. We realize both small series and larger production runs. Depending on the quantity, you may benefit from better rates.
How is delivery organized?
We handle the packaging and deliver your finished products reliably. Personal pickup in Thalwil is also possible.
Can I receive a sample before production?
Samples or embroidery proofs can be arranged depending on the project. Please ask us about this.